User Terms

Effective Date: January 1, 2025 Welcome to YATI CONNECT! These Terms and Conditions ("Terms") govern your use of our website (https://yaticonnect.com) and our services. By accessing or using the platform, you agree to comply with and be bound by these Terms. 1. Acceptance of Terms By using our website or services, you confirm that you have read, understood, and agreed to these Terms along with our Privacy Policy. If you do not agree, you must immediately discontinue the use of YATI CONNECT. 2. Eligibility You must be at least 18 years of age to access or use YATI CONNECT. By using the platform, you confirm that you meet this eligibility requirement. 3. Services Provided YATI CONNECT is an official WhatsApp Business API platform offering automation and communication tools, including: Bulk WhatsApp messaging Chatbot and conversation flow automation Personalized marketing and customer engagement Agent-based inbox and task tracking We may modify, enhance, or discontinue any service feature at our discretion without prior notice. 4. User Responsibilities By using YATI CONNECT, you agree to: Provide accurate and truthful information during registration. Use the platform in accordance with applicable laws and messaging policies as outlined by Meta (WhatsApp). Avoid misuse of the platform for spamming, harassment, or fraudulent activities. 5. Account Security You are solely responsible for securing your account credentials. YATI CONNECT will not be liable for unauthorized access or activities resulting from user negligence. 6. Payment and Refunds All services are billed according to the selected plan and payment cycle. Payments are non-refundable, unless specifically stated in a separate written agreement. Access to features may be paused or revoked for non-payment. 7. Intellectual Property All logos, designs, software, workflows, and related content on YATI CONNECT are the intellectual property of YATI CRM & Automation Systems Pvt. Ltd. Unauthorized reproduction or redistribution is strictly prohibited. 8. Privacy We value your privacy. Refer to our Privacy Policy for full details on how your information is collected, stored, and used in compliance with data protection regulations. 9. Limitation of Liability YATI CONNECT is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our platform, including but not limited to data loss, downtime, or miscommunication. 10. Termination We reserve the right to terminate or suspend your account at any time, without prior notice, for violations of these Terms or for activities that compromise the platform’s integrity or security. 11. Governing Law These Terms are governed by the laws of India. Any legal proceedings will be under the jurisdiction of courts located in Dehradun, Uttarakhand. 12. Changes to Terms We may update these Terms at any time. Continued use of YATI CONNECT constitutes your agreement to the updated Terms. The latest version will always be available on our website. 13. Contact Us For questions or support regarding these Terms, reach out to us: 📧 Email: support@yaticonnect.com